Where's my invoice and when is VAT charged?
VAT applies only where due. Enter your VAT number at checkout to avoid it. Invoices land in your account after payment.
Updated
VAT: what you pay
Prices shown are before VAT. We add it only where it's due:
- UK: 20 percent VAT is charged and printed on your invoice
- EU businesses: if your VAT number checks out in VIES, no VAT
- EU consumers: your country's VAT rate applies
- Everywhere else: no UK VAT
You'll see the final amount—VAT included—on the payment page before you commit.
Use your VAT number
Enter it at checkout or drop into /account/billing any time. We verify it live against VIES. If the check fails at that moment, VAT gets charged and you'll know straight away.
Get your invoices
Once payment clears, Zinn Digital® Ltd issues your invoice and emails it over. Find all invoices and credit notes as PDFs in /account/invoices whenever you need them.
Questions people ask
- Do I pay VAT if I'm in the EU with a valid VAT number?
- No. If your VAT number verifies in VIES, reverse charge applies and no VAT is added.
- When do I get my invoice?
- It's emailed after payment clears. You can also download any invoice as a PDF from /account/invoices.
- What if the VAT number check fails?
- VAT is charged immediately and you're notified at checkout.