Consultants & advisors
The Support Queen
Go live faster: Nia Lock fixes search, ads, sites and support
- 2community votes
- 66DR by Ahrefs +1 (up) since last check
- 1DA by Moz no change since last check
Ahrefs DR (Domain Rating) 6 Nov 2026, moved 6 Nov 2026.
Customer-facing stuff slows launches down. The Support Queen is Nia Lock's answer: a consultant who also writes code, ready to tighten up how people find you, buy from you and get help. Pick a lap that suits you. Get Nia's advice and ship the changes yourself, or hand over the job and let it be built for you. Because Nia develops as well as advises, the plan doesn't stall on paper. The focus is structural fixes, not just a change of tone. The pit-stop list covers SEO, Google Ads, custom websites, ticket systems, AI integrations, knowledge bases, crisis management, plus custom apps and automation. Nia works remotely from Madrid with online and physical businesses anywhere.
In one lap
Businesses that want help with their customer-facing side, whether online or physical, will find it at The Support Queen, the consultancy run by Nia Lock, a business consultant and developer. Its range spans SEO, Google Ads, bespoke website design and development, customer support systems, AI integrations, knowledge bases and crisis management.
Clients choose how to proceed: take Nia's guidance and carry it out on their own, or hand the work over to be done for them. She serves clients across the world, remotely, from her base in Madrid.
Quick features
- Organic search work through SEO
- Paid campaigns run on Google Ads
- Bespoke websites, designed and built
- Ticketing platforms for customer support
- Integrating AI into support operations
- Help centres and self-service content
- Handling crises and disputes with customers
- Tailored apps, platforms and automated workflows
One click to follow The Support Queen. Their milestones, product news and founder stories then reach you by email.
The Support Queen metrics
thesupportqueen.com in numbers: Ahrefs DR and Majestic links. Arrow = change since last check. Domain Authority, Page Authority and Spam Score by Moz.
- Domain Rating
- 66
- +1 (up) since last check
- Trust Flow
- 0
- no change since last check
- Citation Flow
- 0
- no change since last check
- Referring domains
- 0
- no change since last check
- External backlinks
- 0
- no change since last check
- Domain Authority (Moz)
- 1
- no change since last check
- Page Authority (Moz)
- 11
- no change since last check
Ahrefs DR (Domain Rating) 6 Nov 2026, moved 6 Nov 2026. Majestic 26 Oct 2026, moved 26 Oct 2026. Links: Majestic data. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd. Moz checked 3 Nov 2026, moved 3 Nov 2026.
The Support Queen domain stats
Show the domain stats
Read from the public RDAP record on 6 Nov 2026, 04:37 UTC.
- Domain age
- 28 days
- Registered
- Expires
- Registrar
- NameCheap, Inc.
- DNSSEC
- Not signed
The Support Queen launch lap times
Since The Support Queen launched on Rapid Launches on 2 November 2026, these are the figures we have tracked.
- Domain Rating (Ahrefs)
- 66 +66 (up) since launch
- 0 at launch (2 Nov 2026), 66 on 6 Nov 2026
- Domain Authority (Moz)
- 1
- First measured 3 Nov 2026
- Trust Flow (Majestic)
- 0
- First measured 26 Oct 2026
- Referring domains (Majestic)
- 0
- First measured 26 Oct 2026
- Page Authority (Moz)
- 11
- First measured 3 Nov 2026
- Visits sent to thesupportqueen.com
- 1
Click-throughs from this page to the website, from Rapid Launches' own analytics; clicks hidden by some browsers and ad blockers are missing, so it can be higher.
Day 3 since launch. Next receipt: day 30, 2 Dec 2026. This is a record of readings, not a statement of cause. Numbers we have not measured stay out of it.
Launching something soon?
Step-by-step tips for before, during and after your launch, free to read on Rapid Launches.
- Before the day
- On the day
- That week
- Long term
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Quick answers
What is the scope of your work?
Everything that faces your customers: SEO, Google Ads, website design and development, bespoke apps, support systems, AI integrations, knowledge bases and crisis management.
Is your role limited to advice, or do you also carry out the work?
Both. Nia is able to construct the workflows, dashboards, integrations and help centres that she suggests.
Do you assist with support powered by AI?
Yes. AI live chat and AI ticketing deal with routine questions, then pass tricky or sensitive cases over to a person.
What happens during a consultation?
We talk through the areas where support is struggling and what a good outcome looks like, and you leave with practical ideas. Any implementation can be scoped jointly afterwards.
Which types of business are your clients?
Online and physical alike. They range from a small company overwhelmed by support, to a salon or gym wanting its own custom billing or customer-retention app, through to big, established names. Past work spans PBN.LTD (a major hosting company) and SEO for Vivastreet. I live in Madrid and serve clients around the world remotely.
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